E-scooters
Xiaomi
Repair guides, troubleshooting and the official manuals for Xiaomi. Pick your model for everything that applies to it.
Xiaomi guides
- Xiaomi 4 Pro (2nd Gen) and Scooter 5: won't charge, or the thermometer icon is litTroubleshootingXiaomi's FAQs for the 4 Pro (2nd Gen) and Scooter 5 name four causes when charging fails: a faulty adapter, battery temperature, cold protection below 2°C and an over-discharged battery. Here is how to tell them apart.
- Xiaomi electric scooter troubleshooting: flats, beep codes and common fixesTroubleshootingSafe checks for Xiaomi Mi Electric Scooter, Pro 2, 3 and 4 series scooters, covering charging, throttle, brakes, tire pressure, official error codes and tire change videos.
- Xiaomi M365, 1S and Pro 2: won't charge, or the charger light stays green when plugged inTroubleshootingXiaomi's FAQs for the Mi Electric Scooter, 1S, Pro and Pro 2 point to two causes when charging fails: a faulty charger or an over-discharged battery. The charger light tells you which one you're dealing with.
- Xiaomi M365, 1S, Pro 2 and Mi 3: error 10 or error 21 communication fault on the displayTroubleshootingOn the Mi Electric Scooter, Xiaomi says error 10 is abnormal Bluetooth communication and error 21 is a battery communication fault, paired with a 6 km/h limit. Both go to after-sales, after a few safe checks.
- Xiaomi M365, 1S, Pro 2 and Mi 3: error 18, motor gives no power when you press the throttleTroubleshootingXiaomi says error 18 on the Mi Electric Scooter points to a fault in the motor's Hall sensor system, with no motor output from the throttle. Check the cable and wheel, then plan on a motor or Hall repair.
- Xiaomi Pro 2, Mi 3 and 4 Pro: error 14 throttle fault, scooter won't accelerateTroubleshootingOn the Xiaomi Pro 2, Mi Electric Scooter 3 and 4 Pro, error 14 (or one long and four short beeps) means the throttle should be replaced. Rule out low battery, the kick start speed and a jammed lever first.
Models
- 1SE-scooter, 3 model guides
- 4E-scooter
- 4 GoE-scooter
- 4 LiteE-scooter
- 4 Pro (1st Gen)E-scooter, 1 model guide
- 4 Pro (2nd Gen)E-scooter, 1 model guide
- 4 Pro MaxE-scooter
- 4 Pro PlusE-scooter
- 4 UltraE-scooter
- 5E-scooter, 1 model guide
- 5 MaxE-scooter
- 5 ProE-scooter
- 6E-scooter
- 6 LiteE-scooter
- 6 MaxE-scooter
- 6 ProE-scooter
- 6 UltraE-scooter
- EliteE-scooter
- EssentialE-scooter
- M365E-scooter, 3 model guides
- M365 ProE-scooter, 3 model guides
- Mi 3E-scooter, 3 model guides
- Pro 2E-scooter, 4 model guides
Troubleshooting that applies to most models
- Battery dies fast or range droppedTroubleshootingYour e-bike used to go further on a charge. How to tell normal wear and riding conditions from a battery or charger problem.
- Battery won't chargeTroubleshootingThe charger light doesn't change or the battery won't go up. Safe checks on the charger, the outlet and the port, and when to stop.
- Display blank, flickering or frozenTroubleshootingThe handlebar display won't show anything, flickers or freezes. Usually a plug, the battery, water or the display itself.
- E-bike or scooter won't turn onTroubleshootingNothing happens when you press the power button. Work through the battery, the key and the plugs before assuming the worst.
- Motor cuts out or power comes and goesTroubleshootingThe motor stops helping on and off, over bumps or on hills. Usually a loose connection, a brake sensor, heat or a tired battery.
- My e-bike or scooter got wetTroubleshootingRode through heavy rain or a deep puddle, or washed it with a hose? What to do now, and the signs that water got in.
- Throttle not workingTroubleshootingThe thumb or twist throttle doesn't move the bike or scooter. Simple checks before the throttle or controller gets replaced.