E-scooter repair
Xiaomi repair
Our device catalog lists 23 Xiaomi models. Most use hub motors. Batteries are mostly 36V. Here's who can work on yours and where to find the official manuals.
Try these checks first
Many Xiaomi problems are a loose plug, a battery that needs a reset or a setting. Our free repair wiki walks you through the safe checks, and the official manual is linked on this page.
- Xiaomi 4 Pro (2nd Gen) and Scooter 5: won't charge, or the thermometer icon is lit
- Xiaomi electric scooter troubleshooting: flats, beep codes and common fixes
- Xiaomi M365, 1S and Pro 2: won't charge, or the charger light stays green when plugged in
- Xiaomi M365, 1S, Pro 2 and Mi 3: error 10 or error 21 communication fault on the display
- Xiaomi M365, 1S, Pro 2 and Mi 3: error 18, motor gives no power when you press the throttle
- Xiaomi Pro 2, Mi 3 and 4 Pro: error 14 throttle fault, scooter won't accelerate
- E-bike or scooter won't turn on
- Battery won't charge
- Motor cuts out or power comes and goes
Xiaomi models we know
Motor and battery as listed in our catalog. Specs vary by year, so check your own.
| Model | Motor | Battery |
|---|---|---|
| 1Scommuter | single 250W front hub (500W peak) | 36V 275Wh |
| 4commuter | 300W (600W peak) | 275.4Wh |
| 4 Gobudget | 250W (450W peak) | 165Wh |
| 4 Litebudget | 300W (600W peak) | 187Wh |
| 4 Pro (1st Gen)commuter | 350W (700W peak) | 446Wh |
| 4 Pro (2nd Gen)commuter | 400W (1000W peak) | 468Wh |
| 4 Pro Maxcommuter | 960W peak | Not listed |
| 4 Pro Pluscommuter | 960W peak | Not listed |
| 4 Ultracommuter | 500W (940W peak) | 561.5Wh |
| 5commuter | Not listed | Not listed |
| 5 Maxcommuter | 400W (1000W peak) | 477Wh |
| 5 Procommuter | 400W (1000W peak) | 477Wh |
| 6commuter | 400W (800W peak) | 360Wh |
| 6 Litebudget | 500W peak | Not listed |
| 6 Maxcommuter | 1100W peak | Not listed |
| 6 Procommuter | Not listed | Not listed |
| 6 Ultracommuter | 1200W peak | Not listed |
| Elitecommuter | 400W (700W peak) | 360Wh |
| Essentialbudget | single 250W front hub (500W peak) | 36V 183.6Wh |
| M365commuter | single 250W front hub (500W peak) | 36V 280Wh |
| M365 Procommuter | single 300W front hub (600W peak) | 36V 474Wh |
| Mi 3commuter | single 300W front hub (600W peak) | 36V 275Wh |
| Pro 2commuter | single 300W front hub (600W peak) | 36V 474Wh |
Questions riders ask
- Where can I get my Xiaomi fixed?
- Search the partner network by ZIP and call ahead with your model. Many shops that work on e-scooters take brands they don't list.
- Where do I find the manual for my Xiaomi?
- Xiaomi posts manuals and support on its own site. We link to it on this page.
- Is it worth repairing, or should I replace it?
- Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.