Reference

Ride1Up LMT'D and LMT'D V2: error codes

The codes Ride1Up lists for the LMT'D V1 and V2 display: 21 to 26 and 30, what each means and the first safe check.

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Battery and electrical safety. Lithium-ion batteries can catch fire if they're damaged or charged wrong. Never open a battery pack, and stop using any battery that's swollen, hot, wet or smells burnt. Every edit to this page is checked by a second person before it goes live.

This page covers the Ride1Up LMT'D and LMT'D V2 and their display, which shows a fault as a two digit number. The list is Ride1Up's own table for these bikes (Ride1Up LMT'D codes).

A code that points at the motor, controller, wiring or battery is an electrical fault. Do only the plug checks on this page, with the bike off and the battery removed, and leave opening the motor, controller or battery, soldering or rewiring to a pro or the maker's support. See battery won't charge and when to call a pro.

Codes

  • Error 21: voltage and current error, the battery isn't supplying enough voltage, often after long climbs with light pedaling. Pull over, switch off for five minutes and restart. What to check
  • Error 22: throttle error, usually a stuck or damaged lever. Check that it springs back and look over the throttle and cable for cuts, fraying or a loose plug.
  • Error 23: motor phase error, often a motor cable not reconnected after rear wheel removal. What to check
  • Error 24: motor communication or hall sensor error, a damaged or loose phase wire or a motor cable damaged where it leaves the axle. What to check
  • Error 25: electronic brake shutoff, often after a crash or drop. Unplug the brake sensor wires one at a time to find the one causing it, and check that both levers return fully.
  • Error 26: low voltage reaching the controller. Ride1Up's first check is battery voltage and the battery terminals, which a shop can test for you.
  • Error 30: communication error between controller and display, most often the display cable. What to check

Before you call a shop

  • Watch the display when the problem happens. Ride1Up notes codes may show only briefly, and the number is the most useful thing you can give support.
  • Pull over, switch the bike off, wait about five minutes and restart, which is Ride1Up's first step for an overworked system.
  • With the bike off, check that the throttle springs back and both brake levers return fully.
  • Follow the motor cable from the rear wheel to its plug near the chainstay and make sure it is aligned and fully seated, especially after a flat or wheel removal.
  • If the code stays, send Ride1Up support photos or video of the problem and a list of the checks you've done.

Videos

Error 30 Communication Error Ride1UP from Ride1Up: the maker's walkthrough of error 30 and the display cable.

More help

Sources

Stuck after these checks? Find a shop near you.

Need a pro?

If these steps didn't fix it, find a shop near you in our partner network. For battery or wiring trouble, look for shops marked Battery and electrical.

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