Where can I get my Razor fixed?

Search the partner network by ZIP and call ahead with your model. Many shops that work on e-scooters take brands they don't list.

Where do I find the manual for my Razor?

Razor posts manuals and support on its own site. We link to it on this page.

Is it worth repairing, or should I replace it?

Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.

E-scooter repair

Razor repair

Our device catalog lists 19 Razor models. Most use hub motors. Batteries are mostly 24V, 36V and 48V. Here's who can work on yours and where to find the official manuals.

Try these checks first

Many Razor problems are a loose plug, a battery that needs a reset or a setting. Our free repair wiki walks you through the safe checks, and the official manual is linked on this page.

Razor models we know

Motor and battery as listed in our catalog. Specs vary by year, so check your own.

Model	Motor	Battery
C25commuter	Not listed	Not listed
E Primecommuter	250W brushless hub	36V Li-ion
E Prime Aircommuter	250W brushless hub	36V Li-ion
E Prime IIIcommuter	250W brushless hub	36V Li-ion
E-XRcommuter	350W brushless hub	36V Li-ion
E100kids	100W chain drive	24V SLA
E125kids	chain drive	24V
E150kids	chain drive	24V
E175kids	chain drive	24V
E200 / E200Skids	200W chain drive	24V SLA
E300 / E300Skids	250W chain drive	24V SLA
EcoSmart Cargoseated	1000W hub	48V Li-ion
EcoSmart Metroseated	500W chain drive	36V SLA
EcoSmart Metro HDseated	350W brushless hub	36V SLA
EcoSmart SUPseated	350W hub	36V SLA
Iconcommuter	300W hub	36.5V Li-ion
Pocket Modseated	chain drive	24V SLA
Power Core E100kids	100W hub	24V SLA
Power Core E90kids	90W hub	12V SLA

Questions riders ask

Where can I get my Razor fixed?: Search the partner network by ZIP and call ahead with your model. Many shops that work on e-scooters take brands they don't list.
Where do I find the manual for my Razor?: Razor posts manuals and support on its own site. We link to it on this page.
Is it worth repairing, or should I replace it?: Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.