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Juiced CrossCurrent X and RipCurrent S: error codes

The codes Juiced lists for the Advanced Matrix Display on the CrossCurrent X and RipCurrent S, 4 to 30, what each means and the first safe check.

Last edited Nov 8, 2026 by Pedalwise team Edit History Add a subpage

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Battery and electrical safety. Lithium-ion batteries can catch fire if they're damaged or charged wrong. Never open a battery pack, and stop using any battery that's swollen, hot, wet or smells burnt. Every edit to this page is checked by a second person before it goes live.

This page covers the Juiced CrossCurrent X and RipCurrent S. Both manuals print the same error code chart for the Advanced Matrix Display, which shows a fault as a number on the screen (CrossCurrent X manual, RipCurrent S manual).

A code that points at the motor, controller, wiring or battery is an electrical fault. Do only the plug checks on this page, with the bike off and the battery removed, and leave opening the motor, controller or battery, soldering or rewiring to a pro or the maker's support. See battery won't charge and when to call a pro.

Codes

  • Error 4: open throttle fault, the throttle wasn't at rest when the bike powered up. Check that it returns and nothing is pressing it. What to check
  • Error 5: throttle fault, the throttle may be damaged. Inspect the throttle and its cable. What to check
  • Error 6: low voltage protection. Confirm the right battery is fitted; Juiced says it may be in sleep mode or faulty.
  • Error 7: over voltage protection. Confirm the right battery is fitted.
  • Error 8: motor hall signal fault, a hall wire is unplugged or damaged. Disconnect and reconnect the motor cable. What to check
  • Error 9: motor phase line fault, a phase wire is unplugged or damaged. What to check
  • Error 10: controller too hot. Let it cool before riding.
  • Error 11: controller temperature sensor unplugged or damaged. Contact Juiced support.
  • Error 12: controller current sensor unplugged or damaged. Contact Juiced support.
  • Error 21: speed sensor unplugged or damaged. Contact Juiced support.
  • Error 30: communication fault, a poor connection between controller and display. Check the cable plugs and look for corrosion.

Before you call a shop

  • If neither throttle nor pedal assist works, the manual's basic steps are to switch the battery on, reseat it, turn on the display, charge it, and check that a brake lever isn't holding the brake sensor on (CrossCurrent X manual).
  • Charge fully with the Juiced charger, and replace a charger that looks damaged.
  • With the bike off, pull and reseat plugs straight, looking for green or white corrosion.
  • Contact Juiced support for any code it says to report, and leave the controller and battery to a shop.

Videos

Juiced Bikes CrossCurrent X Battery Connection Issues from Brian Muramatsu: an owner looking at the battery connection on a CrossCurrent X.

More help

Sources

Stuck after these checks? Find a shop near you.

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If these steps didn't fix it, find a shop near you in our partner network. For battery or wiring trouble, look for shops marked Battery and electrical.

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