E-bikes
Giant
Repair guides, troubleshooting and the official manuals for Giant. Pick your model for everything that applies to it.
Giant guides
Write a Giant guideModels
- AnyRoad E+E-bike
- AnyTour X E+E-bike
- Defy Advanced E+ EliteE-bike
- Explore E+ 1 / 2 / 3 (GTS / STA)E-bike
- FastRoad E+ EX Pro / ARE-bike
- Fathom E+ 1 / 2 / 3E-bike
- Quick-E+E-bike
- Reign Advanced E+E-bike
- Reign E+ 0 / 1 / 2 / 3E-bike
- Revolt E+ / Revolt Advanced E+E-bike
- Road E+ 1 ProE-bike
- Roam E+ / Roam E+ GTSE-bike
- Stance E+ 1 / 2 / ProE-bike
- Stormguard E+E-bike
- Talon E+ 2 / 3 / 29E-bike
- Trance X Advanced E+ Elite 0-3 (V1 / V2)E-bike
- Trance X E+ 1 / 2 / 3 / ProE-bike
Troubleshooting that applies to most models
- Battery dies fast or range droppedTroubleshootingYour e-bike used to go further on a charge. How to tell normal wear and riding conditions from a battery or charger problem.
- Battery won't chargeTroubleshootingThe charger light doesn't change or the battery won't go up. Safe checks on the charger, the outlet and the port, and when to stop.
- Clicking, grinding or squeaking noisesTroubleshootingWhere e-bike noises usually come from: the chain and gears, the brakes, loose bolts, the cranks and bearings, or the motor.
- Display blank, flickering or frozenTroubleshootingThe handlebar display won't show anything, flickers or freezes. Usually a plug, the battery, water or the display itself.
- Display works but no pedal assistTroubleshootingThe display turns on, but the motor doesn't help when you pedal. Check the assist level, the speed sensor and the brake cut-offs.
- E-bike error codes: what they mean and what to try firstTroubleshootingYour e-bike display shows an error code. Here's how to read it, the safe things to try yourself, and where to find your system's official code list.
- E-bike or scooter won't turn onTroubleshootingNothing happens when you press the power button. Work through the battery, the key and the plugs before assuming the worst.
- Motor cuts out or power comes and goesTroubleshootingThe motor stops helping on and off, over bumps or on hills. Usually a loose connection, a brake sensor, heat or a tired battery.