Where can I get my Giant fixed?

18 network shops list Giant among the brands they work on. Many shops work on other brands too, so call and give them your model.

Where do I find the manual for my Giant?

Giant posts manuals and support on its own site. We link to it on this page.

Is it worth repairing, or should I replace it?

Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.

E-bike repair

Giant repair

Our device catalog lists 17 Giant models. The lineup mixes hub and mid-drive motors. Batteries are mostly 36V. Here's who can work on yours and where to find the official manuals.

Try these checks first

Many Giant problems are a loose plug, a battery that needs a reset or a setting. Our free repair wiki walks you through the safe checks, and the official manual is linked on this page.

Network shops that name Giant

Independent shops that list Giant among the brands they sell or service. Call ahead with your model.

Avant CyclesLake Geneva, WI
Bicycle OneGahanna, OH
Bike TechCedar Falls, IA
Bike WorldClive, IA
eBoom Electric BikesZionsville, IN
Fond du Lac CycleryFond du Lac, WI
Handy BikesAlexandria, VA
INRUSH bicyclesFort Wayne, IN
Just Ride L.A.Los Angeles, CA
Kyle's Bike ShopOrlando, FL
Mack Cycle & FitnessMiami, FL
Mole Hill BikesDayton, VA
Mountain Road CyclesChagrin Falls, OH
Pathfinder of WVMorgantown, WV
Rick's Cycling and Sports CenterWillmar, MN
Seacoast E-BikesNewington, NH
South Shore CycleryMilwaukee, WI
The Right GearConcord, NC

See them by distance or on a map

Giant models we know

Motor and battery as listed in our catalog. Specs vary by year, so check your own.

Model	Motor	Battery
AnyRoad E+gravel	Giant SyncDrive Pro	36V
AnyTour X E+step-through	Giant SyncDrive Pro2	36V
Defy Advanced E+ Eliteroad	Giant SyncDrive Move Plus rear hub	Not listed
Explore E+ 1 / 2 / 3 (GTS / STA)hybrid	Giant SyncDrive Sport / Pro	36V
FastRoad E+ EX Pro / ARhybrid	Giant SyncDrive Pro	36V
Fathom E+ 1 / 2 / 3emtb	Giant SyncDrive Pro / Sport	36V
Quick-E+commuter	Giant SyncDrive Pro	36V
Reign Advanced E+emtb	Giant SyncDrive Pro 3	36V
Reign E+ 0 / 1 / 2 / 3emtb	Giant SyncDrive Pro / Pro2	36V
Revolt E+ / Revolt Advanced E+gravel	Shimano EP8	36V
Road E+ 1 Proroad	Giant SyncDrive Pro	36V
Roam E+ / Roam E+ GTShybrid	Giant SyncDrive Core	36V
Stance E+ 1 / 2 / Proemtb	Giant SyncDrive Sport	36V
Stormguard E+hybrid	Giant SyncDrive Pro	36V
Talon E+ 2 / 3 / 29emtb	Giant SyncDrive Sport	36V
Trance X Advanced E+ Elite 0-3 (V1 / V2)emtb	Giant SyncDrive Pro SL / Pro2	36V
Trance X E+ 1 / 2 / 3 / Proemtb	Giant SyncDrive Pro / Pro2	36V

Questions riders ask

Where can I get my Giant fixed?: 18 network shops list Giant among the brands they work on. Many shops work on other brands too, so call and give them your model.
Where do I find the manual for my Giant?: Giant posts manuals and support on its own site. We link to it on this page.
Is it worth repairing, or should I replace it?: Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.

Network shops are independent businesses. Pedalwise lists them to help riders find help, but we don't book, insure, set prices for or guarantee their work, rates or availability. Prices shown are as published by the shop and may have changed.