Where can I get my Urtopia fixed?

9 network shops list Urtopia among the brands they work on. Many shops work on other brands too, so call and give them your model.

Where do I find the manual for my Urtopia?

Urtopia posts manuals and support on its own site. We link to it on this page.

Why does a rear flat cost more on a hub-motor Urtopia?

The rear wheel holds the motor, so the tech has to unplug the motor cable and handle a heavier wheel to change the tube. Many shops price it separately for that reason.

Is it worth repairing, or should I replace it?

Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.

E-bike repair

Urtopia repair

Our device catalog lists 11 Urtopia models. Most use hub motors. Batteries are mostly 36V. Here's who can work on yours and where to find the official manuals.

Try these checks first

Many Urtopia problems are a loose plug, a battery that needs a reset or a setting. Our free repair wiki walks you through the safe checks, and the official manual is linked on this page.

Network shops that name Urtopia

Independent shops that list Urtopia among the brands they sell or service. Call ahead with your model.

All E-Bikes & MoreOceanside, CA
eBikes AltoonaDuncansville, PA
eBikes of NEDerry, NH
Good Vibes BikesRockville, MD
Handy BikesAlexandria, VA
Just Ride BikesKingsport, TN
Kul WheelsRichmond, VA
San Diego Electric BikeSolana Beach, CA
Whitman's Bike ShopSaint Paris, OH

See them by distance or on a map

Urtopia models we know

Motor and battery as listed in our catalog. Specs vary by year, so check your own.

Model	Motor	Battery
Carbon 1lightweight	rear hub	36V
Carbon 1 Prolightweight	rear hub	Not listed
Carbon Atomlightweight	rear hub	Not listed
Carbon Classiccommuter	rear hub	Not listed
Carbon Fold 1folding	rear hub	Not listed
Carbon Fold 2folding	rear hub	Not listed
Carbon Fusion GTgravel	rear hub	Not listed
Carbon Fusion Proemtb	rear hub	Not listed
Carbon Joycommuter	rear hub	Not listed
Carbon Joy Ultracommuter	rear hub	Not listed
Chordcommuter	rear hub	Not listed

Questions riders ask

Where can I get my Urtopia fixed?: 9 network shops list Urtopia among the brands they work on. Many shops work on other brands too, so call and give them your model.
Where do I find the manual for my Urtopia?: Urtopia posts manuals and support on its own site. We link to it on this page.
Why does a rear flat cost more on a hub-motor Urtopia?: The rear wheel holds the motor, so the tech has to unplug the motor cable and handle a heavier wheel to change the tube. Many shops price it separately for that reason.
Is it worth repairing, or should I replace it?: Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.

Network shops are independent businesses. Pedalwise lists them to help riders find help, but we don't book, insure, set prices for or guarantee their work, rates or availability. Prices shown are as published by the shop and may have changed.