Where can I get my Stromer fixed?

2 network shops list Stromer among the brands they work on. Many shops work on other brands too, so call and give them your model.

Where do I find the manual for my Stromer?

Start with the paperwork that came with it or the seller you bought it from. If you can't find a manual, a tech can usually identify the motor, controller and battery from the e-bike itself.

Why does a rear flat cost more on a hub-motor Stromer?

The rear wheel holds the motor, so the tech has to unplug the motor cable and handle a heavier wheel to change the tube. Many shops price it separately for that reason.

Is it worth repairing, or should I replace it?

Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.

E-bike repair

Stromer repair

Our device catalog lists 6 Stromer models. Most use hub motors. Batteries are mostly 48V. Here's who can work on yours and where to find the official manuals.

Try these checks first

Many Stromer problems are a loose plug, a battery that needs a reset or a setting. Our free repair wiki walks you through the safe checks.

Network shops that name Stromer

Independent shops that list Stromer among the brands they sell or service. Call ahead with your model.

Electric Avenue Bikes - AustinAustin, TX
The Garage OTRCincinnati, OH

See them by distance or on a map

Stromer models we know

Motor and battery as listed in our catalog. Specs vary by year, so check your own.

Model	Motor	Battery
ST1 / ST1 Xcommuter	Stromer SYNO Drive rear hub	48V
ST2 (Pinion)commuter	Stromer SYNO Drive rear hub + Pinion	48V
ST2 / ST2 Scommuter	Stromer SYNO Drive rear hub	48V
ST3 / ST3 Sport / ST3 Pinioncommuter	Stromer SYNO Drive II rear hub	48V
ST5 / ST5 ABS / ST5 Pinioncommuter	Stromer SYNO Drive II rear hub	48V
ST7commuter	Stromer SYNO Drive rear hub + Pinion	48V

Questions riders ask

Where can I get my Stromer fixed?: 2 network shops list Stromer among the brands they work on. Many shops work on other brands too, so call and give them your model.
Where do I find the manual for my Stromer?: Start with the paperwork that came with it or the seller you bought it from. If you can't find a manual, a tech can usually identify the motor, controller and battery from the e-bike itself.
Why does a rear flat cost more on a hub-motor Stromer?: The rear wheel holds the motor, so the tech has to unplug the motor cable and handle a heavier wheel to change the tube. Many shops price it separately for that reason.
Is it worth repairing, or should I replace it?: Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.

Network shops are independent businesses. Pedalwise lists them to help riders find help, but we don't book, insure, set prices for or guarantee their work, rates or availability. Prices shown are as published by the shop and may have changed.