E-bike repair
Santa Cruz repair
Our device catalog lists 5 Santa Cruz models. Most use mid-drive motors. Batteries are mostly 36V. Here's who can work on yours and where to find the official manuals.
Try these checks first
Many Santa Cruz problems are a loose plug, a battery that needs a reset or a setting. Our free repair wiki walks you through the safe checks, and the official manual is linked on this page.
Network shops that name Santa Cruz
Independent shops that list Santa Cruz among the brands they sell or service. Call ahead with your model.
- Bike FarmAustin, TX
- Freewheel BikeMinneapolis, MN
- Greenville Bike & TriGreenville, SC
- Pathfinder of WVMorgantown, WV
- Tailwind CyclesChicago, IL
- The Right GearConcord, NC
Santa Cruz models we know
Motor and battery as listed in our catalog. Specs vary by year, so check your own.
| Model | Motor | Battery |
|---|---|---|
| Bullit (e-enduro)emtb | Shimano EP8 / EP801 | 36V |
| Heckler (Gen 1, 27.5)emtb | Shimano E8000 / EP8 | 36V |
| Heckler 9 (Gen 2/3, MX)emtb | Shimano EP8 / EP801 | 36V |
| Heckler SLemtb | Fazua Ride 60 | Not listed |
| Valaemtb | Bosch Performance Line CX (Gen 5) | 36V |
Questions riders ask
- Where can I get my Santa Cruz fixed?
- 6 network shops list Santa Cruz among the brands they work on. Many shops work on other brands too, so call and give them your model.
- Where do I find the manual for my Santa Cruz?
- Santa Cruz posts manuals and support on its own site. We link to it on this page.
- Is it worth repairing, or should I replace it?
- Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.
Network shops are independent businesses. Pedalwise lists them to help riders find help, but we don't book, insure, set prices for or guarantee their work, rates or availability. Prices shown are as published by the shop and may have changed.