Where can I get my Ridstar fixed?

Search the partner network by ZIP and call ahead with your model. Many shops that work on e-bikes take brands they don't list.

Where do I find the manual for my Ridstar?

Ridstar posts manuals and support on its own site. We link to it on this page.

Why does a rear flat cost more on a hub-motor Ridstar?

The rear wheel holds the motor, so the tech has to unplug the motor cable and handle a heavier wheel to change the tube. Many shops price it separately for that reason.

Is it worth repairing, or should I replace it?

Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.

E-bike repair

Ridstar repair

Our device catalog lists 22 Ridstar models. Most use hub motors. Batteries are mostly 48V. Here's who can work on yours and where to find the official manuals.

Try these checks first

Many Ridstar problems are a loose plug, a battery that needs a reset or a setting. Our free repair wiki walks you through the safe checks, and the official manual is linked on this page.

Ridstar models we know

Motor and battery as listed in our catalog. Specs vary by year, so check your own.

Model	Motor	Battery
C16fat-tire	1500W hub	48V 20Ah
C20fat-tire	1500W hub	Not listed
C20 Litefat-tire	1000W hub	Not listed
C20 Profat-tire	2000W dual hub	Not listed
C26 Maxfat-tire	2000W dual hub	48V 23Ah
CR20fat-tire	1500W hub	Not listed
DC26folding	1500W-2000W hub (listing varies)	Not listed
E26 Profat-tire	2000W dual hub	48V 23Ah
FM001fat-tire	Not listed	48V 15Ah
H20emtb	1000W hub	Not listed
H20 Profolding	Not listed	Not listed
H26 Profolding	1500W hub	48V 23Ah
K20fat-tire	1500W hub	Not listed
K20 Litefat-tire	1000W hub	Not listed
K20 Profat-tire	2000W dual hub	Not listed
MN20fat-tire	1000W hub	15Ah
MN26fat-tire	1500W hub	Not listed
Q20fat-tire	1500W hub	Not listed
Q20 Litefat-tire	1000W hub	Not listed
Q20 Profat-tire	2000W	Not listed
Q50fat-tire	2000W	48V 20Ah
Q50 Litefat-tire	1000W hub	48V 15Ah

Questions riders ask

Where can I get my Ridstar fixed?: Search the partner network by ZIP and call ahead with your model. Many shops that work on e-bikes take brands they don't list.
Where do I find the manual for my Ridstar?: Ridstar posts manuals and support on its own site. We link to it on this page.
Why does a rear flat cost more on a hub-motor Ridstar?: The rear wheel holds the motor, so the tech has to unplug the motor cable and handle a heavier wheel to change the tube. Many shops price it separately for that reason.
Is it worth repairing, or should I replace it?: Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.