Where can I get my Nakto fixed?

Search the partner network by ZIP and call ahead with your model. Many shops that work on e-bikes take brands they don't list.

Where do I find the manual for my Nakto?

Nakto posts manuals and support on its own site. We link to it on this page.

Why does a rear flat cost more on a hub-motor Nakto?

The rear wheel holds the motor, so the tech has to unplug the motor cable and handle a heavier wheel to change the tube. Many shops price it separately for that reason.

Is it worth repairing, or should I replace it?

Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.

E-bike repair

Nakto repair

Our device catalog lists 13 Nakto models. Most use hub motors. Batteries are mostly 36V and 48V. Here's who can work on yours and where to find the official manuals.

Try these checks first

Many Nakto problems are a loose plug, a battery that needs a reset or a setting. Our free repair wiki walks you through the safe checks, and the official manual is linked on this page.

Nakto models we know

Motor and battery as listed in our catalog. Specs vary by year, so check your own.

Model	Motor	Battery
Camelcruiser	250W rear hub	36V
City Strollerstep-through	350W rear hub	36V
Classicstep-through	250W rear hub	48V
Discoverycommuter	350W rear hub	48V
Elegancestep-through	250W rear hub	36V
Fashion Foldingfolding	250W rear hub	36V
Fat Tire Cruiserfat-tire	350W rear hub	36V
OX Foldingfolding	500W rear hub	48V
Ponycargo	250W rear hub	36V
Rangeremtb	350W rear hub	36V
Santa Monicacruiser	500W rear hub	48V
Sky Larkfolding	250W rear hub	36V
Super Cruisercruiser	750W rear hub	48V

Questions riders ask

Where can I get my Nakto fixed?: Search the partner network by ZIP and call ahead with your model. Many shops that work on e-bikes take brands they don't list.
Where do I find the manual for my Nakto?: Nakto posts manuals and support on its own site. We link to it on this page.
Why does a rear flat cost more on a hub-motor Nakto?: The rear wheel holds the motor, so the tech has to unplug the motor cable and handle a heavier wheel to change the tube. Many shops price it separately for that reason.
Is it worth repairing, or should I replace it?: Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.