Where can I get my Murf fixed?

3 network shops list Murf among the brands they work on. Many shops work on other brands too, so call and give them your model.

Where do I find the manual for my Murf?

Murf posts manuals and support on its own site. We link to it on this page.

Why does a rear flat cost more on a hub-motor Murf?

The rear wheel holds the motor, so the tech has to unplug the motor cable and handle a heavier wheel to change the tube. Many shops price it separately for that reason.

Is it worth repairing, or should I replace it?

Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.

E-bike repair

Murf repair

Our device catalog lists 8 Murf models. Most use hub motors. Batteries are mostly 52V. Here's who can work on yours and where to find the official manuals.

Try these checks first

Many Murf problems are a loose plug, a battery that needs a reset or a setting. Our free repair wiki walks you through the safe checks, and the official manual is linked on this page.

Network shops that name Murf

Independent shops that list Murf among the brands they sell or service. Call ahead with your model.

E-Ride OutfittersMcKinney, TX
Fatbike HBHuntington Beach, CA
San Diego Electric BikeSolana Beach, CA

See them by distance or on a map

Murf models we know

Motor and battery as listed in our catalog. Specs vary by year, so check your own.

Model	Motor	Battery
Alpha (Fat Murf)fat-tire	750W hub	52V
Alpha STstep-through	Not listed	52V
Gigistep-through	Not listed	52V
Gigi 2.0cruiser	Not listed	52V
Higgscruiser	750W hub	52V
Higgs Cargolongtail-cargo	750W hub	52V 15Ah 780Wh
Higgs Pluscruiser	Not listed	52V
Higgs STstep-through	750W hub	52V

Questions riders ask

Where can I get my Murf fixed?: 3 network shops list Murf among the brands they work on. Many shops work on other brands too, so call and give them your model.
Where do I find the manual for my Murf?: Murf posts manuals and support on its own site. We link to it on this page.
Why does a rear flat cost more on a hub-motor Murf?: The rear wheel holds the motor, so the tech has to unplug the motor cable and handle a heavier wheel to change the tube. Many shops price it separately for that reason.
Is it worth repairing, or should I replace it?: Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.

Network shops are independent businesses. Pedalwise lists them to help riders find help, but we don't book, insure, set prices for or guarantee their work, rates or availability. Prices shown are as published by the shop and may have changed.