Where can I get my Kona fixed?

2 network shops list Kona among the brands they work on. Many shops work on other brands too, so call and give them your model.

Where do I find the manual for my Kona?

Start with the paperwork that came with it or the seller you bought it from. If you can't find a manual, a tech can usually identify the motor, controller and battery from the e-bike itself.

Is it worth repairing, or should I replace it?

Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.

E-bike repair

Kona repair

Our device catalog lists 4 Kona models. Most use mid-drive motors. Batteries are mostly 36V. Here's who can work on yours and where to find the official manuals.

Try these checks first

Many Kona problems are a loose plug, a battery that needs a reset or a setting. Our free repair wiki walks you through the safe checks.

Network shops that name Kona

Independent shops that list Kona among the brands they sell or service. Call ahead with your model.

Bicycle EmporiumAuburn, CA
Mountain Road CyclesChagrin Falls, OH

See them by distance or on a map

Kona models we know

Motor and battery as listed in our catalog. Specs vary by year, so check your own.

Model	Motor	Battery
Dew-E / Dew-E DLhybrid	Shimano STEPS	36V
Electric Utelongtail-cargo	Shimano E6100	36V
Libre EL / Splicegravel	Shimano	36V
Remote 160 / Remote CTRL / Remoteemtb	Shimano EP8 / E8000	36V

Questions riders ask

Where can I get my Kona fixed?: 2 network shops list Kona among the brands they work on. Many shops work on other brands too, so call and give them your model.
Where do I find the manual for my Kona?: Start with the paperwork that came with it or the seller you bought it from. If you can't find a manual, a tech can usually identify the motor, controller and battery from the e-bike itself.
Is it worth repairing, or should I replace it?: Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.

Network shops are independent businesses. Pedalwise lists them to help riders find help, but we don't book, insure, set prices for or guarantee their work, rates or availability. Prices shown are as published by the shop and may have changed.