Where can I get my Jasion fixed?

Search the partner network by ZIP and call ahead with your model. Many shops that work on e-bikes take brands they don't list.

Where do I find the manual for my Jasion?

Jasion posts manuals and support on its own site. We link to it on this page.

Why does a rear flat cost more on a hub-motor Jasion?

The rear wheel holds the motor, so the tech has to unplug the motor cable and handle a heavier wheel to change the tube. Many shops price it separately for that reason.

Is it worth repairing, or should I replace it?

Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.

E-bike repair

Jasion repair

Our device catalog lists 13 Jasion models. Most use hub motors. Here's who can work on yours and where to find the official manuals.

Try these checks first

Many Jasion problems are a loose plug, a battery that needs a reset or a setting. Our free repair wiki walks you through the safe checks, and the official manual is linked on this page.

Jasion models we know

Motor and battery as listed in our catalog. Specs vary by year, so check your own.

Model	Motor	Battery
EB5commuter	rear hub	Not listed
EB5 Roamer STstep-through	rear hub	Not listed
EB7folding	rear hub	Not listed
Hunter Profat-tire	rear hub	Not listed
JT18 eTriketrike	rear hub	Not listed
Kagocargo	rear hub	Not listed
Patrol 52fat-tire	rear hub	Not listed
Pokikids	rear hub	Not listed
RetroVolt Maxmoped-style	rear hub	Not listed
RetroVolt Promoped-style	rear hub	Not listed
Thundermoped-style	rear hub	Not listed
Thunder Promoped-style	rear hub	Not listed
X-Hunterfat-tire	rear hub	Not listed

Questions riders ask

Where can I get my Jasion fixed?: Search the partner network by ZIP and call ahead with your model. Many shops that work on e-bikes take brands they don't list.
Where do I find the manual for my Jasion?: Jasion posts manuals and support on its own site. We link to it on this page.
Why does a rear flat cost more on a hub-motor Jasion?: The rear wheel holds the motor, so the tech has to unplug the motor cable and handle a heavier wheel to change the tube. Many shops price it separately for that reason.
Is it worth repairing, or should I replace it?: Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.