Where can I get my Gazelle fixed?

15 network shops list Gazelle among the brands they work on. Many shops work on other brands too, so call and give them your model.

Where do I find the manual for my Gazelle?

Gazelle posts manuals and support on its own site. We link to it on this page.

Is it worth repairing, or should I replace it?

Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.

E-bike repair

Gazelle repair

Our device catalog lists 7 Gazelle models. Most use mid-drive motors. Batteries are mostly 36V. Here's who can work on yours and where to find the official manuals.

Try these checks first

Many Gazelle problems are a loose plug, a battery that needs a reset or a setting. Our free repair wiki walks you through the safe checks, and the official manual is linked on this page.

Network shops that name Gazelle

Independent shops that list Gazelle among the brands they sell or service. Call ahead with your model.

Bicycle BelleSomerville, MA
Bike FarmAustin, TX
Bike TechCedar Falls, IA
e-bike of ColoradoLouisville, CO
eBikes of NEDerry, NH
eBoom Electric BikesZionsville, IN
Electric Avenue Bikes - AustinAustin, TX
Kul WheelsRichmond, VA
Mission Electric Bike ShopProvidence, RI
North Star SportsBurlington, VT
Precision E BikesFort Collins, CO
Propel Electric BikesBrooklyn, NY
Seacoast E-BikesNewington, NH
Single Track BikesFlagstaff, AZ
The Garage OTRCincinnati, OH

See them by distance or on a map

Gazelle models we know

Motor and battery as listed in our catalog. Specs vary by year, so check your own.

Model	Motor	Battery
Arroyo C8 HMB Elite / C7+step-through	Bosch Active Line Plus	36V
Avignon C380 HMBstep-through	Bosch Active Line Plus	36V
CityZen C380 / T10 / Speedcommuter	Bosch Performance Line / Performance Speed	36V
Eclipse C380 HMB / T11 HMBcommuter	Bosch Performance Line CX	36V
Grenoble C5 / C7 / C8 HMBhybrid	Bosch Active Line Plus	36V
Medeo T9 City / T9 HMB / T10hybrid	Bosch Performance Line / Active Line Plus	36V
Ultimate C380 HMB / C5 / T10 HMBcommuter	Bosch Performance Line	36V

Questions riders ask

Where can I get my Gazelle fixed?: 15 network shops list Gazelle among the brands they work on. Many shops work on other brands too, so call and give them your model.
Where do I find the manual for my Gazelle?: Gazelle posts manuals and support on its own site. We link to it on this page.
Is it worth repairing, or should I replace it?: Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.

Network shops are independent businesses. Pedalwise lists them to help riders find help, but we don't book, insure, set prices for or guarantee their work, rates or availability. Prices shown are as published by the shop and may have changed.