Where can I get my Ecotric fixed?

Search the partner network by ZIP and call ahead with your model. Many shops that work on e-bikes take brands they don't list.

Where do I find the manual for my Ecotric?

Ecotric posts manuals and support on its own site. We link to it on this page.

Why does a rear flat cost more on a hub-motor Ecotric?

The rear wheel holds the motor, so the tech has to unplug the motor cable and handle a heavier wheel to change the tube. Many shops price it separately for that reason.

Is it worth repairing, or should I replace it?

Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.

E-bike repair

Ecotric repair

Our device catalog lists 12 Ecotric models. Most use hub motors. Batteries are mostly 36V and 48V. Here's who can work on yours and where to find the official manuals.

Try these checks first

Many Ecotric problems are a loose plug, a battery that needs a reset or a setting. Our free repair wiki walks you through the safe checks, and the official manual is linked on this page.

Ecotric models we know

Motor and battery as listed in our catalog. Specs vary by year, so check your own.

Model	Motor	Battery
Bisonfat-tire	750W rear hub	48V
Dolphinfolding	350W rear hub	36V
Fat 20folding	500W rear hub	48V
Fat Triketrike	rear hub	Not listed
Hammerfat-tire	1000W rear hub	Not listed
Larkcruiser	rear hub	Not listed
Leopard (FAT26)fat-tire	500W rear hub	36V
Peacedovestep-through	350W rear hub	36V
Rocketfat-tire	500W rear hub	Not listed
Seagullfolding	rear hub	Not listed
Tornadocommuter	rear hub	Not listed
Vortexcommuter	rear hub	Not listed

Questions riders ask

Where can I get my Ecotric fixed?: Search the partner network by ZIP and call ahead with your model. Many shops that work on e-bikes take brands they don't list.
Where do I find the manual for my Ecotric?: Ecotric posts manuals and support on its own site. We link to it on this page.
Why does a rear flat cost more on a hub-motor Ecotric?: The rear wheel holds the motor, so the tech has to unplug the motor cable and handle a heavier wheel to change the tube. Many shops price it separately for that reason.
Is it worth repairing, or should I replace it?: Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.