Where can I get my Duotts fixed?

Search the partner network by ZIP and call ahead with your model. Many shops that work on e-bikes take brands they don't list.

Where do I find the manual for my Duotts?

Duotts posts manuals and support on its own site. We link to it on this page.

Why does a rear flat cost more on a hub-motor Duotts?

The rear wheel holds the motor, so the tech has to unplug the motor cable and handle a heavier wheel to change the tube. Many shops price it separately for that reason.

Is it worth repairing, or should I replace it?

Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.

E-bike repair

Duotts repair

Our device catalog lists 12 Duotts models. Most use hub motors. Batteries are mostly 48V. Here's who can work on yours and where to find the official manuals.

Try these checks first

Many Duotts problems are a loose plug, a battery that needs a reset or a setting. Our free repair wiki walks you through the safe checks, and the official manual is linked on this page.

Duotts models we know

Motor and battery as listed in our catalog. Specs vary by year, so check your own.

Model	Motor	Battery
C29commuter	750W	48V 15Ah
C29 Litecommuter	250W	Not listed
C29 Maxcommuter	Not listed	Not listed
C29-Kcommuter	750W	Not listed
E26emtb	Not listed	Not listed
E29emtb	Not listed	Not listed
F20fat-tire	1000W	Not listed
F26fat-tire	dual 750W hub	Not listed
F26 Litefat-tire	Not listed	Not listed
N26fat-tire	dual 750W hub	Not listed
S26fat-tire	dual 750W hub	20Ah
Z20moped-style	Not listed	Not listed

Questions riders ask

Where can I get my Duotts fixed?: Search the partner network by ZIP and call ahead with your model. Many shops that work on e-bikes take brands they don't list.
Where do I find the manual for my Duotts?: Duotts posts manuals and support on its own site. We link to it on this page.
Why does a rear flat cost more on a hub-motor Duotts?: The rear wheel holds the motor, so the tech has to unplug the motor cable and handle a heavier wheel to change the tube. Many shops price it separately for that reason.
Is it worth repairing, or should I replace it?: Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.