Where can I get my Canyon fixed?

1 network shop lists Canyon among the brands they work on. Many shops work on other brands too, so call and give them your model.

Where do I find the manual for my Canyon?

Canyon posts manuals and support on its own site. We link to it on this page.

Is it worth repairing, or should I replace it?

Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.

E-bike repair

Canyon repair

Our device catalog lists 12 Canyon models. Most use mid-drive motors. Batteries are mostly 36V. Here's who can work on yours and where to find the official manuals.

Try these checks first

Many Canyon problems are a loose plug, a battery that needs a reset or a setting. Our free repair wiki walks you through the safe checks, and the official manual is linked on this page.

Network shops that name Canyon

Independent shops that list Canyon among the brands they sell or service. Call ahead with your model.

Handy BikesAlexandria, VA

See them by distance or on a map

Canyon models we know

Motor and battery as listed in our catalog. Specs vary by year, so check your own.

Model	Motor	Battery
Commuter:ONcommuter	Fazua Evation	Not listed
Endurace:ONroad	Fazua Ride 50 / Evation	Not listed
Grail:ONgravel	Bosch Performance Line CX	36V
Neuron:ON / Neuron:ONflyemtb	Shimano EP8 / E8000 / TQ HPR50 (ONfly)	36V
Pathlite:ONhybrid	Bosch Performance Line CX	36V
Precede:ONcommuter	Bosch Performance Line CX	36V
Roadlite:ONhybrid	Fazua Ride 50 / Evation	Not listed
Spectral:ON (Gen 1, EP8)emtb	Shimano EP8	36V
Spectral:ON CF (Gen 2, EP801)emtb	Shimano EP801	36V
Spectral:ONflyemtb	TQ HPR50	Not listed
Strive:ONemtb	Shimano EP801	36V
Torque:ONemtb	Shimano EP8 / EP801	36V

Questions riders ask

Where can I get my Canyon fixed?: 1 network shop lists Canyon among the brands they work on. Many shops work on other brands too, so call and give them your model.
Where do I find the manual for my Canyon?: Canyon posts manuals and support on its own site. We link to it on this page.
Is it worth repairing, or should I replace it?: Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.

Network shops are independent businesses. Pedalwise lists them to help riders find help, but we don't book, insure, set prices for or guarantee their work, rates or availability. Prices shown are as published by the shop and may have changed.