E-bike repair

Benno repair

Our device catalog lists 5 Benno models. Most use mid-drive motors. Batteries are mostly 36V. Here's who can work on yours and where to find the official manuals.

Try these checks first

Many Benno problems are a loose plug, a battery that needs a reset or a setting. Our free repair wiki walks you through the safe checks, and the official manual is linked on this page.

Network shops that name Benno

Independent shops that list Benno among the brands they sell or service. Call ahead with your model.

See them by distance or on a map

Benno models we know

Motor and battery as listed in our catalog. Specs vary by year, so check your own.

ModelMotorBattery
Boost E / Boost E Evo 5 / CXcargoBosch Performance Line CX / Cargo Line36V
Carry On 9DcargoBosch Active Line Plus36V
eJoy 9D / 10Dstep-throughBosch Active Line Plus / Performance Line36V
Escape 9Dfat-tireBosch Performance Line36V
RemiDemi 9D / 10DcargoBosch Performance Line (Smart)36V

Questions riders ask

Where can I get my Benno fixed?
5 network shops list Benno among the brands they work on. Many shops work on other brands too, so call and give them your model.
Where do I find the manual for my Benno?
Benno posts manuals and support on its own site. We link to it on this page.
Is it worth repairing, or should I replace it?
Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.

Network shops are independent businesses. Pedalwise lists them to help riders find help, but we don't book, insure, set prices for or guarantee their work, rates or availability. Prices shown are as published by the shop and may have changed.