Started by the Pedalwise team from official manuals, support pages and repair videos

This page covers the Ride1Up Revv 1. Its display shows a fault as a number, and the codes are not the same as on other Ride1Up bikes, so don't read them against a Core-5 chart. The list follows Ride1Up's Revv 1 table (Ride1Up Revv 1 codes).

Codes

• Error 4: throttle not back in neutral, stuck open or faulty. Check its cable plug and that it returns.
• Error 5: throttle malfunction. Same checks as 4.
• Error 7: over voltage, a sensor reading too high or faulty. Ride1Up points to the cadence sensor and throttle.
• Error 8: motor hall cable fault, the motor cable may be damaged or loose. What to check
• Error 9: motor phase cable fault, same cable checks as 8. What to check
• Error 10: motor too hot. Switch the display off, let the motor cool, then power on.
• Error 11: motor temperature sensor failed. Ride1Up says the motor needs replacing.
• Error 12: current sensor fault. Inspect the controller cables, a shop job.
• Error 13: battery too hot, so the battery cuts power. Switch off and let it cool before riding.
• Error 14: controller too hot. Switch off to cool; a shop checks the internal controller plugs.
• Error 15: controller temperature sensor not working. The controller needs checking or replacing.
• Error 21: motor speed sensor not working. Check the rear wheel connection.
• Error 22: battery management communication fault. Ride1Up's general code page lists this for the Revv 1 with a check of the battery connections (Ride1Up error codes explained).
• Error 23: headlight not working. Check the light's plugs.
• Error 24: headlight sensor fault. Check the headlight plug.
• Error 25: brake sensor needs adjusting. Unplug the brake shutoff wires one at a time to find the cause. What to check
• Error 26: speed signal fault, disconnected or faulty. Check the motor wiring.
• Error 30: communication error. Check the display plug and the controller connection.
• Error 39: internal controller fault. Ride1Up says the controller needs replacing.

Before you call a shop

• Watch the display when the problem happens. Ride1Up notes codes may show only briefly, and the number is the most useful thing you can give support.
• Pull over, switch the bike off, wait about five minutes and restart, which is Ride1Up's first step for an overworked system.
• With the bike off, check that the throttle springs back and both brake levers return fully.
• Follow the motor cable from the rear wheel to its plug near the chainstay and make sure it is aligned and fully seated, especially after a flat or wheel removal.
• If the code stays, send Ride1Up support photos or video of the problem and a list of the checks you've done.

More help

• Ride1Up troubleshooting, the brand hub.
• Throttle not working and e-bike lights.
• Repair or replace when a code calls for a new motor or controller.

Sources

• Ride1Up Revv 1 codes, support.ride1up.com
• Ride1Up error codes explained, support.ride1up.com

Stuck after these checks? Find a shop near you, or if you're in Austin, book a Pedalwise tech.