E-bikes
Retrospec
Repair guides, troubleshooting and the official manuals for Retrospec. Pick your model for everything that applies to it.
Retrospec guides
Nobody has written a Retrospec guide yet. The general troubleshooting pages below apply to most models.
Models
- Abbot Rev 2E-bike
- Beaumont Rev 3E-bike
- Beaumont Rev+E-bike
- Boca RevE-bike
- Boca Rev 2E-bike
- Chatham Rev 3E-bike
- Chatham Rev+ 2E-bike
- Joe RevE-bike
- Joe Rev 2E-bike
- Judd Rev 2E-bike
- Koa Rev 2E-bike
- Koa Rev 3E-bike
- Koa Rev+ 2E-bike
- Roo RevE-bike
- Roo Rev XLE-bike
- Valen Rev 14" CompactE-bike
- Valen Rev 2E-bike
- Valen Rev 3E-bike
- Valen Rev+ 20"E-bike
Troubleshooting that applies to most models
- Battery dies fast or range droppedTroubleshootingYour e-bike used to go further on a charge. How to tell normal wear and riding conditions from a battery or charger problem.
- Battery won't chargeTroubleshootingThe charger light doesn't change or the battery won't go up. Safe checks on the charger, the outlet and the port, and when to stop.
- Clicking, grinding or squeaking noisesTroubleshootingWhere e-bike noises usually come from: the chain and gears, the brakes, loose bolts, the cranks and bearings, or the motor.
- Display blank, flickering or frozenTroubleshootingThe handlebar display won't show anything, flickers or freezes. Usually a plug, the battery, water or the display itself.
- Display works but no pedal assistTroubleshootingThe display turns on, but the motor doesn't help when you pedal. Check the assist level, the speed sensor and the brake cut-offs.
- E-bike error codes: what they mean and what to try firstTroubleshootingYour e-bike display shows an error code. Here's how to read it, the safe things to try yourself, and where to find your system's official code list.
- E-bike or scooter won't turn onTroubleshootingNothing happens when you press the power button. Work through the battery, the key and the plugs before assuming the worst.
- Motor cuts out or power comes and goesTroubleshootingThe motor stops helping on and off, over bumps or on hills. Usually a loose connection, a brake sensor, heat or a tired battery.