E-bikes
Aventon
Repair guides, troubleshooting and the official manuals for Aventon. Pick your model for everything that applies to it.
Aventon guides
- Aventon e-bike troubleshooting: common problems and safe checksTroubleshootingSafe, step by step checks for common Aventon e-bike problems, from a bike that won't turn on to charging trouble, motor cut outs and error codes, plus when to hand it to a pro.
- Aventon Level.2, Pace, Sinch and Aventure: battery won't charge in the cold, or W04 on the displayTroubleshootingAn Aventon battery that won't charge after cold storage, or shows W04, is usually blocked by low temperature protection. Warm it to between 32 and 104°F, wait two hours, and try again.
- Aventon Level.2, Pace, Sinch and Aventure: error 21 or W03, motor cuts out on long climbsTroubleshootingAn Aventon that shuts off with error 21 or W03 on a long climb is usually the controller protecting itself from too much current or heat. Rest the bike, lower assist, and only suspect parts if it returns on easy rides.
- Aventon Level.2, Pace, Sinch and Aventure: error 23 or 24, motor phase or hall faultTroubleshootingCodes 23 and 24 on Aventon hub drive bikes mean a motor phase or hall fault. Reseat and inspect the rear motor cable first, then contact Aventon about the cable, controller or motor.
- Aventon Level.2, Pace, Sinch and Aventure: error 25, motor won't engage or cuts out without brakingTroubleshootingError 25 on an Aventon hub drive bike is the brake cut-off sensor. Restart without touching the levers, check the plugs, then follow Aventon's sensor adjustment or replace the lever.
- Aventon Level.2, Pace, Sinch and Aventure: error 30, display and controller not communicatingTroubleshootingError 30 on an Aventon hub drive bike means the display and controller aren't talking. Reseat the battery and display plugs and check the harness, then contact Aventon about the display, harness or controller.
- Aventon Level.2, Pace, Sinch and Aventure: error codesReferenceThe codes Aventon's manuals list for the Level.2, Pace 350 and 500, Sinch and Aventure, 21 to 30, what each means and what to do.
- Aventon Level.2: parts and specsReferenceReplacement parts and specs for the Aventon Level.2: 27.5 x 2.1 tires and Schrader tubes, hydraulic brakes, torque sensor, 48V 14Ah battery and 48V 3A charger, with Aventon's tube and controller pages.
- Aventon Pace 500.3: parts and specsReferenceReplacement parts and specs for the Aventon Pace 500.3: 27.5 x 2.10 tires and Schrader tubes, torque sensor, 48V 614 Wh battery, 48V 3A charger and the model-specific controller SKU, with Aventon's part pages.
- Aventon Sinch.2: bike speeds up on its own (official recall and free fix)TroubleshootingA Sinch.2 that accelerates unexpectedly may be covered by an official CPSC and Aventon recall. Stop riding it and have an authorized dealer install the free controller software update.
Models
- AboundE-bike
- Abound LRE-bike
- Abound SRE-bike
- AventureE-bike, 6 model guides
- Aventure 3E-bike
- Aventure ME-bike
- Aventure.2E-bike
- Current ADVE-bike
- Current EXPE-bike
- LevelE-bike
- Level 3E-bike
- Level 4 ADVE-bike
- Level 4 RECE-bike
- Level.2E-bike, 7 model guides
- LTDE-bike
- Pace 350E-bike, 6 model guides
- Pace 4E-bike
- Pace 5 REC Step-ThroughE-bike
- Pace 500E-bike, 6 model guides
- Pace 500.3E-bike, 1 model guide
- RamblasE-bike
- SinchE-bike, 6 model guides
- Sinch.2E-bike, 1 model guide
- SolteraE-bike
- Soltera 2.5E-bike
- Soltera 3 ADVE-bike
- Soltera.2E-bike
Troubleshooting that applies to most models
- Battery dies fast or range droppedTroubleshootingYour e-bike used to go further on a charge. How to tell normal wear and riding conditions from a battery or charger problem.
- Battery won't chargeTroubleshootingThe charger light doesn't change or the battery won't go up. Safe checks on the charger, the outlet and the port, and when to stop.
- Clicking, grinding or squeaking noisesTroubleshootingWhere e-bike noises usually come from: the chain and gears, the brakes, loose bolts, the cranks and bearings, or the motor.
- Display blank, flickering or frozenTroubleshootingThe handlebar display won't show anything, flickers or freezes. Usually a plug, the battery, water or the display itself.
- Display works but no pedal assistTroubleshootingThe display turns on, but the motor doesn't help when you pedal. Check the assist level, the speed sensor and the brake cut-offs.
- E-bike error codes: what they mean and what to try firstTroubleshootingYour e-bike display shows an error code. Here's how to read it, the safe things to try yourself, and where to find your system's official code list.
- E-bike or scooter won't turn onTroubleshootingNothing happens when you press the power button. Work through the battery, the key and the plugs before assuming the worst.
- Motor cuts out or power comes and goesTroubleshootingThe motor stops helping on and off, over bumps or on hills. Usually a loose connection, a brake sensor, heat or a tired battery.