E-scooter repair
NIU repair
Our device catalog lists 15 NIU models. Most use hub motors. Batteries are mostly 48V. Here's who can work on yours and where to find the official manuals.
Try these checks first
Many NIU problems are a loose plug, a battery that needs a reset or a setting. Our free repair wiki walks you through the safe checks, and the official manual is linked on this page.
- NIU KQi scooter troubleshooting: dark dashboard, charging, brakes and error codes
- NIU KQi scooters: battery won't charge, charger light red or off
- NIU KQi scooters: error 02 on the dashboard (brake fault)
- NIU KQi scooters: error 03 or the thumb throttle does nothing
- NIU KQi scooters: error 41 after storage (battery over-discharge) and error 42
- NIU KQi scooters: won't turn on or the dashboard stays dark
- NIU KQi3 Pro, Max and Sport: disc brake squeals or rubs
- NIU KQi3 Pro, Max and Sport: flat tire or tire keeps losing air
- E-bike or scooter won't turn on
- Battery won't charge
- Motor cuts out or power comes and goes
Network shops that name NIU
Independent shops that list NIU among the brands they sell or service. Call ahead with your model.
- E-Rides USALouisville, KY
NIU models we know
Motor and battery as listed in our catalog. Specs vary by year, so check your own.
| Model | Motor | Battery |
|---|---|---|
| KQi 100Fbudget | Not listed | Not listed |
| KQi 100Pbudget | Not listed | Not listed |
| KQi 200Fcommuter | Not listed | Not listed |
| KQi 200Pcommuter | Not listed | Not listed |
| KQi 300Pcommuter | Not listed | Not listed |
| KQi 300Xoff-road | Not listed | Not listed |
| KQi Airlightweight | Not listed | Not listed |
| KQi Air Xlightweight | Not listed | Not listed |
| KQi Youth+kids | Not listed | Not listed |
| KQi1 Probudget | Not listed | Not listed |
| KQi1 Sportbudget | Not listed | Not listed |
| KQi2 Procommuter | 300W hub | 48V 365Wh |
| KQi3 Maxcommuter | 450W hub | 48V |
| KQi3 Procommuter | 350W hub | 48V 486Wh |
| KQi3 Sportcommuter | 300W hub | 48V |
Questions riders ask
- Where can I get my NIU fixed?
- 1 network shop lists NIU among the brands they work on. Many shops work on other brands too, so call and give them your model.
- Where do I find the manual for my NIU?
- NIU posts manuals and support on its own site. We link to it on this page.
- Is it worth repairing, or should I replace it?
- Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.
Network shops are independent businesses. Pedalwise lists them to help riders find help, but we don't book, insure, set prices for or guarantee their work, rates or availability. Prices shown are as published by the shop and may have changed.