E-scooter repair
Hiboy repair
Our device catalog lists 26 Hiboy models. Most use hub motors. Batteries are mostly 36V and 48V. Here's who can work on yours and where to find the official manuals.
Try these checks first
Many Hiboy problems are a loose plug, a battery that needs a reset or a setting. Our free repair wiki walks you through the safe checks, and the official manual is linked on this page.
- Hiboy S2, S2 Pro and KS4: display to controller communication error (E3, or E1 on the S2 Lite)
- Hiboy S2, S2 Pro and KS4: E5 low voltage error or the battery won't charge
- Hiboy S2, S2 Pro and KS4: throttle error on the display (E2, or E7 on the S2 Lite)
- Hiboy S2, S2 Pro, KS4 and S2 Lite: motor hall error on the display (E7, or E2 on the S2 Lite)
- Hiboy scooter troubleshooting: won't turn on, charging, brakes and error codes
- Hiboy S2, S2 Pro, S2 Max, KS4 and S2 Lite: error codes
- E-bike or scooter won't turn on
- Battery won't charge
- Motor cuts out or power comes and goes
Network shops that name Hiboy
Independent shops that list Hiboy among the brands they sell or service. Call ahead with your model.
- Just Ride BikesKingsport, TN
Hiboy models we know
Motor and battery as listed in our catalog. Specs vary by year, so check your own.
| Model | Motor | Battery |
|---|---|---|
| BK1kids | Not listed | Not listed |
| C1folding | rear hub | Not listed |
| DM1performance | single 1000W hub (1200W peak) | ~734Wh |
| DM2performance | dual 1000W hub (2400W peak) | Not listed |
| EX11fat-tire | rear hub | Not listed |
| EX6fat-tire | rear hub | Not listed |
| EX6Ffolding | rear hub | Not listed |
| EX9commuter | rear hub | Not listed |
| KS4budget | single 350W hub | 36V 270Wh |
| KS4 Procommuter | single 500W hub (750W peak) | 36V 417Wh |
| MAXcommuter | single 350W hub | 36V |
| MAX Procommuter | single 650W brushless hub | 48V 720Wh |
| MAX V2commuter | single 350W hub | 36V 270Wh |
| MAX3commuter | Not listed | Not listed |
| NEX3budget | single 350W brushless hub | 36V 270Wh |
| NEX5commuter | single 350W hub | dual 270Wh (540Wh) |
| P6fat-tire | rear hub | Not listed |
| S2budget | single 350W hub | 36V 270Wh |
| S2 Litebudget | Not listed | Not listed |
| S2 Maxcommuter | single 500W hub (650W peak) | 48V 557Wh |
| S2 Novabudget | single 350W hub | 36V 324Wh |
| S2 Procommuter | single 500W hub | 36V 418Wh |
| S2Rbudget | Not listed | Not listed |
| S2R Plusbudget | single 350W hub (500W peak) | 36V 313Wh |
| Titanoff-road | single 750W Bosch hub (1000W peak) | 48V 864Wh |
| Titan Prooff-road | dual Bosch hub (2400W peak) | 48V 1728Wh |
Questions riders ask
- Where can I get my Hiboy fixed?
- 1 network shop lists Hiboy among the brands they work on. Many shops work on other brands too, so call and give them your model.
- Where do I find the manual for my Hiboy?
- Hiboy posts manuals and support on its own site. We link to it on this page.
- Is it worth repairing, or should I replace it?
- Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.
Network shops are independent businesses. Pedalwise lists them to help riders find help, but we don't book, insure, set prices for or guarantee their work, rates or availability. Prices shown are as published by the shop and may have changed.