E-bike repair
Cannondale repair
Our device catalog lists 16 Cannondale models. Most use mid-drive motors. Batteries are mostly 36V. Here's who can work on yours and where to find the official manuals.
Try these checks first
Many Cannondale problems are a loose plug, a battery that needs a reset or a setting. Our free repair wiki walks you through the safe checks, and the official manual is linked on this page.
Network shops that name Cannondale
Independent shops that list Cannondale among the brands they sell or service. Call ahead with your model.
- Bicycle OneGahanna, OH
- Bike WorldClive, IA
- eBikes of NEDerry, NH
- Good Vibes BikesRockville, MD
- Handy BikesAlexandria, VA
- Just Ride L.A.Los Angeles, CA
- Kozy's CycleryChicago, IL
- Mack Cycle & FitnessMiami, FL
- Palm Beach Ebike RentalsWest Palm Beach, FL
- Pathfinder of WVMorgantown, WV
Cannondale models we know
Motor and battery as listed in our catalog. Specs vary by year, so check your own.
| Model | Motor | Battery |
|---|---|---|
| Adventure Neo 1-4 / Allroadcommuter | Bosch Active Line Plus / Performance Line | 36V |
| Compact Neofolding | rear hub | Not listed |
| Habit Neo 1-4emtb | Bosch Performance Line CX | 36V |
| Mavaro Neo 1-5 / SLurban | Bosch Performance Line | 36V |
| Mavaro Neo 3 (Smart)urban | Bosch Performance Line (Smart System) | 36V |
| Mavaro Neo SLlightweight | Mahle ebikemotion X35+ rear hub | 36V |
| Moterra Neo 1-5 / Moterra Neo Carbon / LTemtb | Bosch Performance Line CX | 36V |
| Moterra Neo SL / Moterra SL 1 / 2emtb | Shimano EP801 | 36V |
| SuperSix EVO Neoroad | Mahle ebikemotion X35 rear hub | 36V |
| Synapse Neo 1 / 2 / 3 / SEroad | Bosch Performance Line CX / Active Line Plus | 36V |
| Tesoro Neo SL / SL EQlightweight | Mahle ebikemotion X35+ rear hub | 36V |
| Tesoro Neo X 1 / 2 / 3hybrid | Bosch Performance Line | 36V |
| Tesoro Neo X 2 (Gen 2)hybrid | Bosch Performance Line (Smart System) | 36V |
| Topstone Neo Carbon Lefty / Topstone Neo SLgravel | Bosch Performance Line CX (Carbon) / Mahle X35+ (SL) | 36V |
| Trail Neo 1-4 / Semtb | Bosch Performance Line | 36V |
| Treadwell Neo / Neo EQ / Neo 2urban | rear hub | Not listed |
Questions riders ask
- Where can I get my Cannondale fixed?
- 10 network shops list Cannondale among the brands they work on. Many shops work on other brands too, so call and give them your model.
- Where do I find the manual for my Cannondale?
- Cannondale posts manuals and support on its own site. We link to it on this page.
- Is it worth repairing, or should I replace it?
- Most problems, like flats, brakes, a loose plug or a worn chain, cost far less to fix than a new bike. Our repair-or-replace guide walks through when a repair makes sense, and a shop can give you a quote before any work.
Network shops are independent businesses. Pedalwise lists them to help riders find help, but we don't book, insure, set prices for or guarantee their work, rates or availability. Prices shown are as published by the shop and may have changed.